According to the Robert Wood Johnson Foundation, up to 80% of a patient's health is determined by non-clinical factors. To combat these issues, health organizations are expanding their scope beyond the clinic and creating healthier populations by addressing social determinants of health. By addressing the underlying causes in population health, these innovative organizations create healthier patients and deliver cost savings for their organizations.
Community Care of North Carolina (CCNC) is the largest and longest-running primary care medical home system in the United States. They have invested significant time in the community to find cost-effective solutions to treat social determinants of health as key factors in a member's chronic disease management. These efforts have had a significant impact in overall population health:
Lyft, the popular ride-sharing service, learned that 3.6 million Americans miss or delay medical appointments every year because they lack transportation. This significant care gap can lead at-risk populations to experience worsening health conditions and increased financial burdens that lead to inequity in the health system.
Download the VirtualHealth white paper to learn how Lyft and Community Care of North Carolina are creating healthier members by implementing innovative approaches to proactive care.